Senior Store Operations Manager (SPG/B) - Retail Leadership Role

Inti Nya Technology · 📍 Palembang, Sumatera Selatan · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 4500000 - 5700000
Inti Nya Technology is seeking a dynamic and experienced Senior Store Operations Manager to lead our retail operations in Palembang. As a key member of our team, you will be responsible for overseeing daily store operations, ensuring customer satisfaction, and driving sales growth. This is an excellent opportunity for a retail professional looking to take on a leadership role in a growing company.

📋 Tanggung Jawab Pekerjaan

Oversee daily store operations, including inventory management, staff scheduling, and sales targets.,Ensure compliance with company policies, procedures, and regulations.,Train and develop store staff to enhance their performance and skills.,Monitor store performance metrics and provide regular reports to senior management.,Resolve customer complaints and ensure a high level of customer satisfaction.,Collaborate with the marketing team to promote sales and special events.,Lead and motivate the store team to achieve sales and service goals.,Ensure the store is well-stocked and organized to meet customer demands.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 5 years of experience in retail operations management.,Proven track record of successfully managing retail stores.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with retail software and POS systems is a plus.,Knowledge of local market trends and consumer behavior is an advantage.

🛠️ Keahlian

Retail operations managementInventory controlStaff training and developmentPerformance monitoring and reportingCustomer service and complaint resolutionMarketing and promotionsTeam leadership and motivationRetail software and POS systems
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